Notification Channels

When a failure occurs, you need to know about it before your customers do. Wormly provides you with a number of alert channels to ensure you're the first to know.

SMS

Perhaps the most important alert channel; this sends a standard SMS text message to a cell / mobile phone in any country. SMS alerts are shortened in order to make them more readable and useful in the 160-characters available.

Phone Call

The phone call alert channel makes a regular voice call to the designated phone number, using speech synthesis to read out a brief summary of the error. Learn more.

ICQ and MSN

Sends a message to a user logged into the ICQ or MSN instant message (IM) networks.

IM notifications are ideal when used in conjunction with email notifications, because they tend to be delivered faster and do not rely on the recipient checking their email.

An advantage over SMS alerts is that they are free of charge, and contain detailed diagnostic information.

Email

Most users also opt to receive alerts via email in addition to other channels, because delivery is guaranteed, and email notifications can be easily archived.

Short Email

This channel sends an email containing the same short alert text as the SMS channel. This makes it ideal for use if your cell / mobile phone provider offers you a free Email » SMS gateway.

HTTP / RPC

This channel makes an HTTP POST request, encapsulating the alert data in an XML string, JSON object, or Serialized-PHP array.

This enables you to invoke a Remote Procedure Call (RPC) within your system, allowing applications to automatically take action when Wormly alerts are triggered.

Learn how to use the HTTP / RPC alert channel »

See Also

• Alert Targeting & Escalation
• IM Reliability Note
• HTTP / RPC Alert Channel
• Phone Call Alert Channel