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Q & A > Billing & Accounts

Pricing Plans

  • How can I change my pricing plan?
  • How much does it cost to monitor [x] websites?
  • What currency are your prices in? (US Dollars)
  • Can you create a custom pricing plan for me?

Payments & Credit Cards

  • Do you accept AMEX, Diners or other cards?
  • Can I pay with Paypal?
  • How can I update my credit card details?
  • Can I make pre-payment / pay in advance?
  • Can I pay in another currency; e.g. EUR or AUD?
  • What currency are your prices in? (US Dollars)
  • GST for Australian Customers
  • Bank Account Details for AUD EFT Payments
  • Can I pay with ACH or Wire Tranfer?

Invoices

  • Why is my first invoice less than $[..]?
  • I need a printed invoice for our accounts department
  • Can I pay with ACH or Wire Tranfer?

User Accounts

  • How do I cancel my account?
  • Can I create multiple user accounts to login with?
  • What permissions do invited users have on our account?
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